Tag: 5 Whys

I often write and speak about how warning signs (or cautions) are not effective at preventing mistakes, errors, and problems. See this recent post...

Scroll down for how to subscribe, transcript, and more My guest for Episode #455 of the Lean Blog Interviews Podcast is Ken Pilone. He is...

Today's post is the first contribution from Shrikant Kalegaonkar, a frequent commenter here on the blog, LinkedIn, and Twitter. We had a chance to meet in Austin last year and I appreciate his shared interests in Lean, statistical process control (ala Deming and Wheeler), and quality improvement. He initiated this piece and I ended up collaborating with him on it. I hope it sparks some healthy discussion...

I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”

I've gotten to know to know Harry Kenworthy (pictured at left) over the past few years after meeting at a conference (the Northeast L.E.A.N....

A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as...

Another question I get thrown at me very often is something along the lines of “How do we get more buy in for ______” with that space being filled with Lean, Kaizen, 5S, using the EMR system, improvement, or any number of terms. If you do a Google search for Lean “lack of buy in”...

Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand half of the model, with...

There’s no magic about the number five. I’ve seen some people write that five is somehow a “magic number.” No, that’s not really the case. Ask why more than once, probably more than twice…

Ok, for those of you who maybe find "50 Shades of Lean" to be a bit too racy, here are some sweet "candy hearts"...

In healthcare patient safety circles, there's always a lot of discussion about lessons learned from aviation safety. Aviation has gotten much safer over the...

Last year, when Lean Memes were all the rage (or at least it was fun for a weekend), I had an artist create this...