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You Get What You Incentivize? NBA Player Bonus Edition, Maurice Harkless

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Audio

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

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Audio

Dr. Don Berwick is “Stunned” By How Few Organizations Study Deming

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Running Dr. Deming’s Red Bead Experiment & the Implications for Healthcare

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Audio

The One Thing Google Should Show When You Search for a...

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Lean is Not About Cutting Costs; 2 Data Point Comparisons in...

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Parallels and Learning Between Aircraft Engine MRO and Human Healthcare

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Shorter MD Intern Work Hours – Quality Has Gotten Worse (Unless...

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Happy 8th Birthday, LeanBlog! Reader Survey and Prizes…

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Upcoming Web Radio Show and Webinar

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Consulting Case Studies Need Statistical Validity

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A chart showing ratings for restaurant/eating facilities at various terminals. Terminal A has a rating of 3.9/4.0, B: 3.9/3.9, C: 3.9/3.9, D: 4.2/4.2, E: 3.9/3.9, and DFW: 4.0/4.0. Ratings are compared to DFW targets. lean blog
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Arbitrary Targets at DFW – What About Your Organization?

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