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    You Don’t Build a Culture of Continuous Improvement by Waiting Until...

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    2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”

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    Lean is Not Just Process Improvement; It’s Much More Than That

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    Contest: Win a Set of Lean & Patient Safety Books Plus...

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    Marie Osmond and The Excuses for Not Getting Lean

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    Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

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    My Post for the Deming Institute Blog: Why Dr. Deming’s Work...

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    What the World’s Best Organizations (in Business or Sports) Do…

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    My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful...

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    Food for Thought on Mistakes and Perfection

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    #TBT: What CFO Magazine Wrote About #Lean in 2009

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    Examples of Corporate Speak That Masks Reality in Banking and Healthcare

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