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    Muda and Kaizen in Customer Service

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    Here’s an Idea: Let Everyone Have Ideas

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    IKEA billionaire founder proud to be frugal at 80

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    It’s Toyota, not "Japan," that you’re fighting Mr. Ford

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    Q&A with Jamie Flinchbaugh, Part 2

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    Lean Blog mention on Slate.com

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    "Remaking" GM?

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    Everyday Lean: Online Bill Pay

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    Toyota and Quality Trends

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    Standardized Executive Housing?

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    Early Risers in Healthcare!

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    Lean and Stock Analysts

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