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    Shaunté Kinch on Solving Big Problems in Manufacturing, Healthcare, and Beyond

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    Patient Frustration: Why Did I Bother Checking In Online Then?

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    In Memoriam: Masaaki Imai, “The Father of KAIZEN™” (1930⁠-⁠2023)

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    Ryan McCormack’s Operational Excellence Mixtape: June 16th, 2023

    Ryan McCormack - 4
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    The First Printed “Proof” Copy of ‘The Mistakes That Make Us’...

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    What Are Mistakes? Why Do We Make Them?

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    A Near Miss with Amazon’s Publishing Platform – Save Draft or...

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    Interview With Prof. Zeynep Ton On “The Case For Good Jobs”

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    Webinar Recording: “Psychological Safety as a Foundation for Continuous Improvement”

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    Ryan McCormack’s Operational Excellence Mixtape: June 2nd, 2023

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    Learning from Scheduling and Podcasting Mistakes — Owning and Improving My...

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    A Book Cover’s Iterative Journey: “The Mistakes That Make Us”

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