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Tom is a lean healthcare coach, trainer, and manager with experience in multiple systems in the New England area, including Franciscan Childrens, South Shore Hospital, VA New England Healthcare, and UMass Memorial Health Care. At Franciscan currently, he leads the development of lean thinking and continuous improvement activities for the pediatric care system which specializes in integrated post-acute care, primary care, dental care, surgery, a wide range of outpatient therapies, and education.
Tom received an MBA from the MIT Sloan School of Management and a BA in economics from the University of Massachusetts, Amherst. He also studied healthcare industry innovation and lean thinking for an additional year at MIT in 2009, and earned a Lean Black Belt at UMass Memorial in 2011.