Ryan McCormack
Operational Excellence Mixtape: March 27, 2020
Insights about improvement, innovation, and leadership...
Dear Readers,
Covid-19 has disrupted the world. We have been thrust into a situation where we are required to rapidly...
Operational Excellence Mixtape: March 13, 2020
Healthcare - Creating Value for Patients
Running controlled experiments for evaluating interventions in healthcare is usually infeasible - the presentation of patients can be random...
Operational Excellence Mixtape: February 28, 2020
Healthcare - Creating Value for Patients
Developing a culture of patient safety requires the ability to raise risks without fear of reprisal. This post from leanblog.org...
Operational Excellence Mixtape: February 14, 2020
Healthcare - Creating Value for Patients
"We have a good people in a bad system". Here's an excellent interview with Dr. Marty Makary, author of "The...
Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The Checklist Manifesto, showing the world that a simple...
Operational Excellence Mixtape: January 17, 2020
Healthcare - Creating Value for Patients
Sometimes you just need to get a team together and improve. Here's a good example of use of A3 thinking to...
Best of 2019 — Operational Excellence Mixtape Greatest Hits
Here are the most clicked articles of the last half of 2019 mixtapes:
Many of you were interested in links with interesting questions about operational excellence:
How...
Operational Excellence Mixtape: December 20, 2019
Healthcare - Creating Value for Patients
It's been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating,...
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of, according to the Journal of Healthcare Management. There is evidence...
Operational Excellence Mixtape: November 22, 2019
Healthcare - Creating Value for Patients
Healthcare improvement is often done through QI projects in an "artisan" fashion. To improve healthcare improvement, combat bias and us...
Operational Excellence Mixtape: November 8, 2019
Healthcare - Creating Value for Patients
"Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an...
Operational Excellence Mixtape: October 25, 2019
Healthcare - Creating Value for Patients
If you set a target without providing a clear path on how you want it achieved, and then punish staff when they fail...