Joseph E. Swartz
To Be of the Greatest Good — George Washington Carver
By Joseph E. Swartz (in honor of my father, James B. Swartz)
"He could have added fortune to fame, but caring for neither, he found...
How Standard Should Standard Improvement Boards Be?
Guest Post by Joe Swartz: At Franciscan Health, we were struggling to create a system-wide standard for our improvement boards. Although we had deployed them to over 50 departments across our 14 hospitals, it has been a struggle to agree on what the boards should look like. Five of our hospitals used rows for each key metric while nine of our hospitals used columns for each key metric. However, now our leadership was asking us to become more standardized across our system.
Kaizen Coaching: Avoid the Shut Down
Mark's Note: Today brings another guest post from Joe Swartz, my co-author for our Healthcare Kaizen series of books. Read his previous posts here....
Kaizen Coaching – The First Rule: Keep Ideas with the Creator
Mark's Note: Today's guest post is by Joe Swartz, my co-author for the books Healthcare Kaizen and The Executive Guide to Healthcare Kaizen. Joe...
Guest Post: Lean and Six Sigma (and My Son) Require Skills-Based...
Mark's Note: Today's guest post is by Joe Swartz, my co-author for the book Healthcare Kaizen and the newly-released book The Executive Guide to...