Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Beyond the Color Code: Using Process Behavior Charts for Deeper Insights...
Are Your Charts Leading You to the Wrong Conclusions?
Data is everywhere in today's organizations, but are we using it in the most effective way?...
Exploring Lean Product Development with Jim Morgan – Rivian’s Former COO
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My guest for Episode #515 of the Lean Blog Interviews Podcast is Jim Morgan, senior advisor...
Psychological Safety is the Foundation for Continuous Improvement [Video]
Here's part of a video that I recorded for a Lean healthcare event in Asia. I sound congested from seasonal allergies. I'm sorry about...
Starbucks Mobile Ordering Chaos Again: Broken Processes, Inconsistent Service, and Misguided...
I've blogged about this before, but I'm going back to the problems at Starbucks again with today's post.
Starbucks has a new CEO who is...
Speaking at the Lean Institute Brazil’s Health Summit — Aided by...
I had a great experience last week at the Lean Institute Brasil's annual Lean Healthcare Summit.
They had a live human interpreter translate my talk...
Coaching for Continuous Improvement: Lean Leadership Lessons from Sports with Hugh...
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My guest for Episode #514 of the Lean Blog Interviews Podcast is Hugh Alley, an author...
Book Giveaway: Two Books About Learning From Mistakes & Failure
Here's a great opportunity for you to win TWO fantastic books--one for you and one for a young reader in your life!
For the adults:...
When Going to the Gemba Goes Wrong: How to Avoid an...
In the Lean methodology, we often talk about the importance of "going to the gemba" (or "genba"-- the place where the real work happens....
Insights from ‘Leading Excellence’: Brad Jevons and Stephen Dargan on Adaptive...
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My guests for Episode #512 of the Lean Blog Interviews Podcast are two of three co-authors...
Join Me for An “Ask Us Anything” Event on Psychological Safety...
I'm excited to invite you to join me on August 21st for a special webinar titled "Ask Us Anything! Psychological Safety and Continuous Improvement."...
We’ve Stopped Punishing People for Mistakes. Now What?
In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward...
A Monthly Bonus for Zero Injuries in the Factory — What...
A friend of mine--with a long history of Lean and Toyota Production System knowledge and practice--recently shared a troubling story about a relative who...
