Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Applying Lean and Kaizen at Chick-fil-A with David B. Reid, P.E....

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Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being...

Measures of Success Related to “Measures of Success” Workshops

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Each time I teach my "Measures of Success" workshop for Catalysis at one of their events, they give me feedback scores from the attendees. I...

Episode #3 of the “Lean Whiskey” Podcast (With Guest Host Chris...

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Jamie Flinchbaugh and I had a great time with the first two episodes of "Lean Whiskey." Thanks to everyone who has subscribed, rated, and...

Unraveling the Mystery Behind MLB’s Home Run Surge: A Data-Driven Exploration

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It's been a busy few weeks for me with work travel and, blogwise, I'm winding down into a few weeks of "blog vacation" (which...

Come See a Culture of Continuous Improvement at Franciscan Health This...

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Registration is open for "Kaizen Live!" -- the 2019 edition. Joe Swartz and I are excited to announce that we are hosting the fourth site...

What Chefs and Restauranteurs Say About Learning From Failures & Mistakes

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Speaking of mistakes, the cover image I selected for today's post reminds of traveling this past Monday. At DFW airport, a company was giving...

Bob Lutz on Tesla, Threats, & Communication About Quality – and...

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Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article: Bob Lutz Talks Panel Gaps, Tesla, and Why Every...

A PDSA Cycle in the Early Days of Baseball Uniforms

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As somebody who grew up as a big baseball fan, I somehow managed to not see the Ken Burns documentary, Baseball. I've been watching...

Some Highlights from the 2019 #Lean Healthcare Transformation Summit

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Last week was the 10th annual Lean Healthcare Transformation Summit. I've had the opportunity to take part in all ten of them, going back...

Criticism of RAGs in the BMJ

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In reviewing the excellent "Making Data Count" publication from NHS Improvement, I noticed some articles that they reference. One, in particular, caught my attention (and...

Inside Toyota’s Takaoka #2 Line – Flexibility and Kaizen

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This is an interesting article: Inside Toyota's Takaoka #2 Line: The Most Flexible Line In The World I had a chance to visit the 'Takaoka #1"...

The Perils of Context-Free Data: Lessons from the Chernobyl Disaster

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I really enjoyed the HBO miniseries "Chernobyl" that aired/streamed recently. You can watch it all now through HBO if you have access (or you...
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