Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Maybe “Just Do Its” Should be Called “Just PDSA Its”?
In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its." Maybe they should be called "Just Do...
How We Can Easily Miss Signals in Our Metrics When We...
In many organizations, leaders rely on red / green color coding to evaluate metrics. They often see a single data point compared to a...
Lean Lesson: Don’t Get Crushed Because of Bad Standardized Work
There are variations out there of graphics that are meant to illustrate how Standardized Work and Kaizen fit together. Kaizen is often articulated or...
When Problems are Hidden in Kudos: From Celebrations to Root Cause...
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...
Podcast #349 — John Dyer, “The Facade of Excellence”
My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, The...
The “Smart Loves Problems” TV Ad — But What Does Fear...
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad titled "Smart Loves Problems."
The ad's...
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...
Episode #7 of the “Lean Whiskey” Podcast: Sharing Samples and Bringing...
It's two episodes in a row with Jamie Flinchbaugh, as we're both back for Episode #7 of the Lean Whiskey podcast.
This Sunday, I'll...
An Example of Quick PDSA Study & Adjust on ESPN’s MNF?
Last night was the first night of Monday Night Football (MNF) on ESPN. I didn't tune in until the last five minutes of the...
Preview & Recording of Mark Valenti’s Webinar on “Motivational Interviewing” for...
Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really excited that the presenter will be Mark Valenti...
Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of “Creating...
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and...
Is Tom Brady Getting Better AND Getting Worse With Age?
I was reading this NFL preview article in the Wall Street Journal (which makes as much sense as getting business news from ESPN, I...
