Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Black Friday-ish Contest: Enter to Win One of Three Signed Copies...
I don't have any "Black Friday" or "Cyber Monday" sales for you, but I can offer a giveaway that's co-sponsored by my friends at...
How Does a Loving & Caring Organization Get Accused of Treating...
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...
Are Younger Employees the Only Ones Who Want Fair, Real-Time Feedback?
I was asked to write this article for recruiter.com, which I am reprinting here with their permission.
Younger Workers Crave Instant Gratification. Here's How to...
Congrats to Mary Greeley Medical Center for Receiving the Baldrige Award!
Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare organizations to receive the...
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &...
Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is also Director of Patient...
A Continuing Culture of Continuous Improvement at UMass Memorial Health
I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health System:
More than...
In the Relentless Pursuit of the Perfect Pint of Guinness
I'm writing this on Tuesday morning in Dublin, Ireland, where I have been since Sunday morning. It's my first visit to the Emerald Aisle...
Podcast #351 — Joel Tosi and Dion Stewart, “Creating Your Dojo”
Joining me for Episode #351 of the podcast are my friends Joel Tosi and Dion Stewart, co-founders of the company Dojo & Co.
They're...
The More I Travel, the More Kaizen Opportunities I Create
Many of you have asked if I'm at the AME Conference this week in Chicago. I am not, as I had a previous invitation...
Episode #9 of the “Lean Whiskey” Podcast: Affordable Bourbon, Halloween, Air...
It's great to have Jamie Flinchbaugh back for another episode of the Lean Whiskey podcast.
We linked up on Halloween night to share a...
Podcast #350 — Tim Turner – Building Lexus, Leaving Toyota, and...
My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book called One...
Throwback Thursday: A Scary (?) Halloween Webinar About Managing Metrics
Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks.
A year ago, I did a KaiNexus webinar...
