Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Be Careful With Misleading Year-Over-Year Charts
The main subject of my book Measures of Success is "Process Behavior Charts" (see more in this blog post) and the thought process that's...
Episode #12 of the “Lean Whiskey” Podcast: Canadian Whiskey, the Ups...
In Episode 12 of Lean Whiskey, Mark Graban is back and he's joined by a friend from the Lean healthcare world, Ryan McCormack. Jamie...
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean.
Daily...
Interview with Amy C. Edmondson On Psychological Safety And “The Fearless...
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...
tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...
When Doctors and Nurses are Afraid to Speak Up About ...
The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...
Podcast #355 — An Engineer, an Architect, and a Nurse on...
So, an engineer, an architect, and a nurse walk into a hospital... no, that's not a setup for the punchline to a joke.
Today,...
It’s Hard to Ask Leaders to Change the System in Which...
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...
A Podcast Talking Lean Healthcare with a Swiss Professor, Alfred Angerer
Normally, I like being the interviewer, but today I'd like to share a podcast where I was the one being interviewed. But, really, I...
Podcast #354 — Kim Hollon on the CEO’s Role in Lean...
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts.
I first met...
My Article for CFO.com: Break the Bad Habit of Overreacting to...
I'd like to thank CFO Magazine (their CFO.com website) for publishing my article:
"Break the Bad Habit of Overreacting to Metrics"
If you've read my book...
That Wasn’t So Bad After All — From Ambivalence to Acceptance...
Before Christmas, I was thinking again about upgrading my iPhone 8 Plus to the newer iPhone 11 Pro, as I wrote about here:
https://www.leanblog.org/2019/12/am-i-getting-over-my-resistance-to-the-newer-iphones/
A few...
