Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
The Way We’ve Always Done It: Astronaut Edition
I've been to the Kennedy Space Center three times, I think... in 1980, 1985, and now in 2020 as an adult.
Here's a photo of...
Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement?
There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen who are pulling a...
Iowa Democratic Caucus 2020: “App Problem” or “System Problem”? Implications for...
Let's start today's post with Point #8 from The Toyota Way management philosophy:
"Use only reliable, thoroughly tested technology that serves your people and processes."
Today's...
Episode #13 of “Lean Whiskey”: Don’t Drink Pacific Northwest Whiskeys While...
In Episode 13 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh reconnect in their first joint episode this year, after a couple weeks of...
Postponed: My “Measures of Success” Workshop at the Shingo Conference 2020...
Thanks to the Shingo Institute for inviting me to facilitate a half-day workshop at the Shingo Conference, being held this year in Orlando, April...
Podcast #358 — Steve Spear on Evolving our Knowledge and Learning...
Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The High-Velocity Edge: How...
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
He makes a strong case that displaying three...
Kaizens and Tests of Change: My Blog and One of My...
I try to practice what I preach. I'm not perfect, but I do my best.
Writing is fun for me, but I'm also the primary...
My Blog Post for Catalysis on Going “Beyond Emojis” with Process...
Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond Heroes" (a...
Podcast #357 — Dr. Michael Conroy on Lean as a Chief...
Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern California.
Mike was previously the...
When Should We Lower a Target and When Should We Try...
Today, I'm sharing a question from a reader who started their career at Toyota and now works at another company. See previous posts with...
Sharing Lean Six Sigma Journal Articles on Healthcare Improvement from Ireland
I was honored to be asked to participate in a supplement that was published by the journal The International Journal for Quality in Healthcare....
