Mark Graban
Podcast #377 — Ritu Ward on Developing People and Elevating Leaders
My guest for Episode #377 is Ritu Ward, an experienced healthcare executive who has had success delivering quality, growth, and strategy while leading high...
I Helped a Doctor’s Office Reduce Some Waste — Will it...
As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have had early-onset glaucoma for...
Podcast #376 — Lauren Hisey on Lean, Six Sigma, and A.I.
Joining me for Episode #376 of the podcast is Lauren Hisey, a continuous improvement coach and consultant at her firm, Lauren Hisey Consulting.
Before becoming...
Episode #17 of “Lean Whiskey” — Show Firsts: 3 People, 2...
In Episode 17, after not doing an episode of Lean Whiskey in almost two months, Mark Graban and Jamie Flinchbaugh try all sorts of...
Podcast #375 — Mohamed Saleh, PhD on Lean in Healthcare
My guest for Episode #375 of the podcast is Mohamed Saleh, Ph.D.
Dr. Saleh has been a practitioner in Lean & Six Sigma transformations,...
Some Recent Episodes of the “Habitual Excellence” Podcast
Back in May, I shared the first episode of a podcast that I'm producing for the firm Value Capture... it's called "Habitual Excellence."
I won't...
The Power of Explaining Why When Asking Passengers to Wear Masks
So after my bad experience with American Airlines during Covid-19, I decided to try flying Delta when I had to go back to Orlando...
Respect for People as a Competitive Advantage in Major League Baseball
"Respect for people" is, of course, a core tenet of Lean and the Toyota Production System. It's an important idea in the workplace and...
When Asking Permission Over 50 Cents Costs Far More Than 50...
I recently ordered some specialty black-colored Texas license plates. We have a vehicle that's a very deep red with black accents, so the default...
Great Piece: “Health Care Workers Protect Us. It’s Time to Protect...
Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value Capture):
Ken and John were...
When “Required” Doesn’t Actually Mean Required When it Comes to Masks...
tl;dr: Airlines, including American and Delta say that masks are "required" on board, but enforcement of this supposed requirement is spotty, at best. It...
Podcast #374 — Mark Valenti and Brittany Wilson, Motivational Interviewing and...
Joining me today for Episode #374 of the podcast are two colleagues, Brittany Wilson and Mark Valenti.
The topic, as Mark and I discussed in...