Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Podcast #377 — Ritu Ward on Developing People and Elevating Leaders

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My guest for Episode #377 is Ritu Ward, an experienced healthcare executive who has had success delivering quality, growth, and strategy while leading high...

I Helped a Doctor’s Office Reduce Some Waste — Will it...

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As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have had early-onset glaucoma for...

Podcast #376 — Lauren Hisey on Lean, Six Sigma, and A.I.

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Joining me for Episode #376 of the podcast is Lauren Hisey, a continuous improvement coach and consultant at her firm, Lauren Hisey Consulting. Before becoming...

Episode #17 of “Lean Whiskey” — Show Firsts: 3 People, 2...

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In Episode 17, after not doing an episode of Lean Whiskey in almost two months, Mark Graban and Jamie Flinchbaugh try all sorts of...

Podcast #375 — Mohamed Saleh, PhD on Lean in Healthcare

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My guest for Episode #375 of the podcast is Mohamed Saleh, Ph.D. Dr. Saleh has been a practitioner in Lean & Six Sigma transformations,...

Some Recent Episodes of the “Habitual Excellence” Podcast

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Back in May, I shared the first episode of a podcast that I'm producing for the firm Value Capture... it's called "Habitual Excellence." I won't...

The Power of Explaining Why When Asking Passengers to Wear Masks

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So after my bad experience with American Airlines during Covid-19, I decided to try flying Delta when I had to go back to Orlando...

Respect for People as a Competitive Advantage in Major League Baseball

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"Respect for people" is, of course, a core tenet of Lean and the Toyota Production System. It's an important idea in the workplace and...

When Asking Permission Over 50 Cents Costs Far More Than 50...

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I recently ordered some specialty black-colored Texas license plates. We have a vehicle that's a very deep red with black accents, so the default...

Great Piece: “Health Care Workers Protect Us. It’s Time to Protect...

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Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value Capture): Ken and John were...

When “Required” Doesn’t Actually Mean Required When it Comes to Masks...

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tl;dr: Airlines, including American and Delta say that masks are "required" on board, but enforcement of this supposed requirement is spotty, at best. It...

Podcast #374 — Mark Valenti and Brittany Wilson, Motivational Interviewing and...

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Joining me today for Episode #374 of the podcast are two colleagues, Brittany Wilson and Mark Valenti. The topic, as Mark and I discussed in...
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