Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Another Maytag Story
Chicago Tribune news : Business:
This is a tough spot to be in. Ideally, you'd like to grow your way into increased efficiency...
Quality in Baggage Handling
As I sat on the plane, waiting to depart, we watched a video that featured the airline CEO (the airline rhymes with Bontinental). The...
Non Root Cause Solutions?
Today, I had to drive to return a rental car at Newark Airport and sawan example of what might be "non root cause" thinking...
Some Early Toyota History
AICHI VOICE (CUTTING EDGE):Ford and GM started plants in Japan in the 1920's and many Japanese thought that it was a "fantasy" to think...
Thomas L. Friedman: Save us, O Toyota
International Herald Tribune
Thomas L. Friedman starts a recent column with a provocative question:
"If I am rooting for General Motors to go bankrupt and be...
A Collection of Deming Articles
As follow up to Deming's mention in Fortune Magazine,Some Choice Words on Management by SloganA good real life example of what Deming meant by...
Global domination, the Toyota way
The Globe and Mail::This is a pretty good overview, "state of Toyota" article. The article discusses how TPS is about more than just reducing...
Deming Listed in Fortune’s "20 Key Decisions"
Fortune 75 - Best and Worst Calls in Business History - FORTUNE - Page 9I'm a huge fan of W. Edwards Deming. Since he...
Henry Ford Listed in Fortune’s "20 Key Decisions"
Fortune 75 - Best and Worst Calls in Business History - FORTUNE (PDF)
Now I think the "$5 a day" story is pretty widely known...
Do you tolerate the waste?
MRO Today:I really like the way this is put in the column:- Do you rationalize away the reasons for waste in your practices?- Do...
Brunswick to Close Factory
L.A. TimesHere's a sad update on an earlier story about Brunswick. They decided to move bowling ball production to Mexico, closing the factory...
Update on Duke Medical Mistake Case
Eyewitness News 11.com: Duke Awaits Analysis in Instrument Probe:It's lean healthcare day on the blog, I guess. This is an update to a...
