Mark Graban

Mark Graban
5667 POSTS 4532 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Want to complain about Dell? Forget it

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The RegisterThis isn't really a "lean" story, but the idea of customer focus strikes me here. As a company, how do you handle things...

Toyota Runs Low on Expertise To Power Global Push

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WSJ.com - Requires SubscriptionAs Toyota grows, they are struggling with finding/keeping enough people who truly understand TPS tools and the Toyota Way.I'll try to...

‘Lean’ manufacturing tested at local (NC) company

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The Kinston Free PressHere is a nice little local story about a small (26 employees) company that started with lean (sounds like they did...

Toyota’s Chief Bets on Hybrids, Squeezing Rivals

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WSJ.com - Requires Subscription:In an article that talks about Toyota's lead (along with Honda) in hybrid vehicles, Toyota's new President references Kaizen."Mr. Watanabe said...

Why are you wasting time at work?

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Marshall Loeb's Daily Money Tip - General News - Personal FinanceFirst off, are you reading this at work? ;-)This has been in the...

Acheiving Basic Stability Before One-Piece Flow

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EMS ConsultingHere is another newsletter article from EMS Consulting and Darren Dolcemascolo, a friend of this blog.His article reminds me of my days at...

Can Infosys do a Toyota ?

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Management & Marketing:Since we were talking about "lean software" yesterday.... I'm not an expert on Toyota history so I can't validate every assumption made...

Updated: The Talent Behind ‘China Inc.’

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Free Career Journal Link -- new link for July 12This article talks about Chinese manufacturing companies not in the context of cheap...

Lean Software Development: differentiating push- and pull-based development

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Steve Hebert's Development BlogKeeping with the lean software theme, here is another in-depth post with references to other lean software websites, articles, and whitepapers....

Lean Software Development Overview

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Darrell Norton's Blog We've had "lean healthcare day" before, maybe today is "lean software day." A recent visitor to this blog is a software...

Andy & Me: Crisis and Transformation on the Lean Journey

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Productivity PressI've mentioned this lean "business novel" before. I'm linking to this ad for the book because I was quoted in an email marketing...

The Art of Lean: Slimming Companies’ Shipping Costs

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ChallengerNKY.com: A Voice for Northern Kentucky -- Business:Here is an article about a guy who used to work with Toyota and has now started...