Mark Graban

Mark Graban
5668 POSTS 4533 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Front Page Jobs Bank Embarrassment

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The GM "Jobs Bank" has come up many times here before, but now the Wall St. Journal has a front page article (subscription required)....

Want to Live in a Model T Factory?

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TipTop Apartments - Former Ford Plant I was in Omaha, Nebraska yesterday and saw what looked like an old Ford factory near the airport. It...

Happy Birthday to the Blog and A New Design

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Hello blog readers and lean folks.... Between being busy with work and just not paying attention, the Lean Manufacturing Blog celebrated it's 1st birthday/anniversary in...

Reflections on a Year of Blogging

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Where It's Been What started as a "lean manufacturing" blog moved into other related areas, "lean healthcare" (which I've...

Lean Sandwich Ovens

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Lincoln Foodservice to capitalize on 'toasted' craze: Here's an article about a company that produces flow ovens for making toasted sandwiches (think Quizno's). As an...

Toyota keeps costs ‘slim’

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PittsburghLIVE.comHere's an article that highlights some of Toyota's innovation and success, including a brief description of a "u-shaped cell" for a casting process, which...

Using Lean to Ship TO CHINA

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Neosho Daily NewsFor a while there, Wisconsin was the hotbed of lean articles. This week, it's Missouri, and both articles are in a...

“I’ll Meet You at 2 AM….”

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I keep seeing this ad on the local Dallas-area cable system, for Lewis Chevrolet in a small town, Canton TX. It's a folksy...

NPR Show Discusses The Future of U.S. Manufacturing

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On Point : American Manufacturing and Jobs Here is a 45 minute audio program from National Public Radio, discussing the future of manufacturing, focusing on...

"The Customer Is God"

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tompeters! This quote came from a frenetic Tom Peters slide deck (link above, see slide #14). "THE CUSTOMER IS GOD AND THE MARKET DECIDES EVERYTHING." That sounds...

La-Z-Boy changing production lines to compete with China

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Neosho Daily NewsHere is a nice story from Missouri about how La-Z-Boy is converting it's plant (and others) from "batch and queue" to a...

Lean Eyes on Customer Service

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Evolving Excellence: Adventures in Customer ServiceI was already thinking of blogging on customer service adventures today when I saw the post by Kevin Meyers...