Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
How Going Lean Made Kell Better
7/2006 - Graphic Arts MonthlyHere is a very positive sounding description of a lean effort in the packaging/printing industry. This is short on...
Why Do We Blame?
Jetliner taking off at O'Hare barely clears 747 on runway | Chicago Tribune
As a frequent flyer (I landed at O'Hare on Monday), and an...
Norm Bodek on Waste
Society of Manufacturing Engineers:The link above is a new column written by our friend Norman Bodek (the guest for our first podcast) about the...
Building Near Your Customers
Bloomberg.com: U.S.:Here is a great lesson in the lean/TPS concept of building near your customers, from an article about the upcoming Toyota San Antonio...
Fixing Workarounds is Fun
Fun day today. Healthcare, maybe more than other industries, is prone to tolerating and institutionalizing workarounds, as Steven Spear has written about.As I'm...
Notes from a Toyota Georgetown Tour
Construction Executive Lessons from the Toyota Visit :: Reforming Project ManagementGreat post on the Reforming Project Management blog, notes on a TMMK visit, 23...
Lean Customer Service and Phone Queues
It's nice to be pleasantly surprised by customer service. I called Avis this morning (I'm not renting through National after their poor service...
Conn-Selmer to Hire Replacement "Monkeys"?
Contract offers strike sour noteThe Bach workers are still out on strike in Indiana, they have been since April 1. I haven't written about...
We need Lean, not more $tudies
Report: Drug errors injure more than 1.5M
There are many lean lessons and methods that can be applied to fixing pharmacies and drug dispensing. One...
LeanBlog Podcast in the iTunes Directory
The podcast is now in the iTunes podcast directory, if you search for "leanblog", "lean manufacturing", etc.If you have iTunes on your computer, click...
And You Had a Bad Day?
Urban Legends Reference Pages: Tapioca Time BombThis is a true story and a funny one that almost defies belief. Imagine it is 1972 and...
Taking Time out of Making Glasses
Everyone knows by now that you can get glasses "in about an hour." I read about them recently in a magazine, this was the...
