Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Operational Problems Slow Starbucks Growth
"Starbucks' Sales Slide on Frozen Drinks"
Starbucks is blaming operational problems for their sales slide (actually, it's just the rate of sales increase that fell,...
More on Airport Near Misses
I knew it when I first wrote about the latest "runway incursion" (near miss) at O'Hare. It seems too easy to pin the...
From Push to Pull in Lean Implementation
Daily Kaizen: Stop SellingHere's a good post from the Daily Kaizen blog about the need to "stop selling" lean. Remember, "push" is bad,...
Even Earlier!
Lean Blog: Early Risers in Healthcare! (My belly aching from March)OK, a new early "low" of sorts. Currently visiting a hospital, patient blood...
`We’re not perfect, we know that"
Bloomberg.com: OpinionPowerful stuff, an insight into the Toyota philosphy of continous improvement in the pursuit of perfection. Toyota has been catching heat for...
More on Lean Pittsburgh Hospitals
Private Sector: Safe hospitals
Here is another great overview of applying lean to hospitals, including a mention of the excellent DVD, "Good News... How Hospitals...
A Year in Healthcare
I've been working with "lean healthcare" in my day job for about a year now. I'm giving a presentation on Friday about...
Your Value: Time or Accomplishments?
I've seen/heard two very different views on valuing white collar employees this week. I'm making an assumption that most of the readers here on...
Podcast Follow Up: Kaizen Forms
I received a follow up question after my first Podcast with Norman Bodek, about where to find a template or example of a kaizen...
DailyKaizen » Quote of the Week
DailyKaizen » Quote of the WeekAnother great historical quote, check out their lean healthcare blog in the link above."Give so much time to...
Lack of CT Scan Error Proofing Leads to Death
WOAI: San Antonio News - Woman Dies after Medical Mistake at CTRCAn 81 year-old woman died tragically after she was injected with 100cc of...
Jamie Flinchbaugh Audio Interview
Odeo: 2006 Congressional Agenda, Lean Manufacturing, Auto Show- 01/22/06The link above is an interview that Jamie did with a radio station earlier this year.Jamie's...
