Mark Graban
The Book “Rivethead” and GM’s Demeaning “Quality Cat” Mascot
I've updated and am republishing an old 2005 blog post that I wrote about a former GM assembly worker, Ben Hamper, who has some...
Just the Lean Talk — Mark Graban & Jamie Flinchbaugh Discuss...
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As I did two weeks ago, when Jamie Flinchbaugh and I talked about "Lean...
Kaizen: An Exotic Word, Common Sense Principles for Healthcare
We're coming up on the 10th anniversary of the publication of the book that I co-authored with Joe Swartz called Healthcare Kaizen: Engaging Front-Line...
How These Credit Card Websites Illustrate Lean Mistake Proofing (or Not)
This is an article that I originally published on LinkedIn back in 2015. Has the error proofing been improved since then, between credit card...
Discussing Our “Favorite Mistakes” — Mark Graban and Alisha Wielfaert Podcast...
Normally, I like to be the one doing the interviewing. My latest guest on "My Favorite Mistake" was Alisha Wielfaert, who shared her "favorite...
Just the Lean Talk — Mark Graban & Jamie Flinchbaugh on...
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Jamie Flinchbaugh and I started a podcast series just over three years ago called...
A Chart is a Picture That’s Worth More Than a Thousand...
I recently saw this article in the Washington Post:
This MLB season, the ball is making everyone batty
Major League Baseball has been trying to reduce...
Taylor Swift on the Inevitability of Mistakes and the Positive Outcomes...
Since I host a podcast about mistakes ("My Favorite Mistake"), this is a topic I think about a lot. I hear about people's "favorite"...
Lean Whiskey #33: On the Road Again and In Person for...
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In Episode 33, we recognize some of the back to normal which includes Mark...
Get “The Executive Guide to Healthcare Kaizen” for Just $16 (Paperback...
There's currently quite the discount available on Amazon at the moment for my book (co-authored with Joe Swartz) titled The Executive Guide to Healthcare...
Looking for Waste and Bad Process at the Order Grill from...
I love the show "Portlandia" and I also love the "Toast Kaizen" video. I bet the latter is more well known and is more...
Lauren Hisey on Bridging the Gap Between People, Process, and Technology
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My guest for Episode #447 of the Lean Blog Interviews Podcast is Lauren Hisey.
Lauren...