Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Surveying Some KaiNexus Customers on Psychological Safety in Their Workplaces
Today, I gave a talk at the annual KaiNexicon (KaiNexus User Conference) on the theme of:
PSYCHOLOGICAL SAFETY: A Pre-Condition for Continuous Improvement
In advance of...
It’s Unfair and Unjust to Blame and Punish Nurses for Systemic...
One sign that medical mistakes are a systemic problem is when you see headlines like this around the world, this time in New Zealand:
Elderly...
Interview with Joshua Kerievsky on the Joy of Agility — It’s...
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Joining us for Episode #475 of the Lean Blog Interviews Podcast is Joshua Kerievsky, the founder...
A New Blog Series About DEIA, Psychological Safety, and Healthcare Safety...
Running through the final post yesterday, Value Capture hosted a new blog series that was a collaboration with my friend Deondra Wardelle and other...
How Toyota / TSSC Helps Norhart, a Construction Company, with Lean...
This week's episode of the "My Favorite Mistake" podcast features Mike Kaeding, the CEO of a company, Norhart, that designs, builds, and rents apartments....
Ask Me About My Book! And Other Topics
Thanks to my book coach Cathy Fyock for the "Ask Me About My Book" coffee mug and for the coaching she's provided along the way for...
#TBT: Happy National Nurses Week — Posts on #Lean and Nursing
This week is National Nurses Week. Nurses are highly skilled and, too often, are underappreciated.
Lean should be one of the best things that ever happened to nurses. In a truly Lean environment, we wouldn't be understaffed. Nurses wouldn't get blamed and punished for systemic problems. Hospitals and the broader healthcare system would break down silos and barriers to care. And, nurses would be treated respectfully by everybody in the system at all times.
Instead of being a hospital to celebrate and thank nurses, I'm on some vacation time through next Tuesday. So, I'll leave some of my favorite blog posts and podcasts about nursing and Lean here in this post.
Another Webinar on Habit Loops (for Continuous Improvement) [Recording]
Thursday, I hosted and moderated the third and final webinar about "Habit Loops" as part of the KaiNexus Continuous Improvement Webinar Series, presented by...
The Mystery of the Mistakenly Aligned Throat Coat Tea Bags, Solved!
I'm more of a coffee drinker than a tea drinker. But unlike Ted Lasso, I don't dismissively think it's going to taste like "hot...
Lean Whiskey #39: Does Starbucks’ CEO Serving Coffee and Uber’s CEO...
Listen:
In Episode 39, Mark Graban and Jamie Flinchbaugh toast the completion of Mark's new book, The Mistakes That Make Us: Cultivating a Culture of...
Kindle Pre-Orders Open for “The Mistakes That Make Us” — Enter...
If you're interested in my upcoming book (available June XX, date TBD), The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation,...
Interview with Norbert Majerus on Lean-Driven Innovation; From a Farm in...
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Joining us for Episode #474 of the Lean Blog Interviews Podcast is Norbert Majerus. He has...
