Mark Graban

Mark Graban
5680 POSTS 4534 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Kaizen Upon Kaizen: Continuing to Improve our KaiNexus Webinars Experience for...

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At KaiNexus, we practice what we preach when it comes to continuous improvement. One thing I do for the software company is managing the...

What is Meant by “A Culture of Safety” in Healthcare? How...

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I stumbled across this article the other day, on the important issue of medication errors: Medication Errors: The Year in Review "Preventing medication errors is an...

Webinar by Elisabeth Swan: Deepen Your Lean Leadership Skills with Brain...

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I'm happy to have hosted another webinar, presented by Elisabeth Swan as part of the KaiNexus continuous improvement webinar series. Scroll down for a preview of...

My KaiNexus Blog Post on the Need to “BELIEVE” That Every...

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Here is a Ted Lasso-themed blog post that I wrote for the KaiNexus Blog: It Starts With BELIEVE - Creating a Culture of Continuous Improvement The...

Waste Upon Waste: Misadventures in Getting Electronic Medical Records Transferred

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I know I'm not alone in being frustrated by something as simple -- seemingly simple -- as transferring electronic medical records from one physician's...

Interview with Elisabeth Swan on Her New Book ‘Picture Yourself a...

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Scroll down for how to subscribe, transcript, and more Joining us for Episode #473 of the Lean Blog Interviews Podcast is Elisabeth Swan, author of...

Experimenting with an “Audience View” for KaiNexus Webinar Presenters in Zoom

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I wrote a blog post that was published last week on the KaiNexus Blog: Experimenting with an "Audience View" for Webinar Presenters In a nutshell, the...

Mistake-Proofing: The Gas Station Pump Wouldn’t Let Me Forget My Credit...

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Chapter 4 in my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is about preventing mistakes -- mistake-proofing. In the...

“The Mistakes That Make Us” — My Manuscript is Done! Some...

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I'm happy to announce that I've finished the manuscript for my upcoming book (a real one, not an April Fool's Joke). The Mistakes That...

How to Create a Continuous Improvement Culture by Closing the GAPS...

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Today, I was happy to host a webinar that Katie Anderson presented as part of the KaiNexus continuous improvement webinar series. Access it here: How to...

Wishing Tom Peters a Happy Retirement

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I was hoping that Tom's announcement, via his email newsletter and his website, was an April Fool's joke. But the announcement came out on...

Announcing My Next Book: “Management by Emoji” [April Fool]

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Today, April 1st, is a day for BIG announcements. I am pleased to tell you about the logical (if not inevitable) follow-up to my...
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