Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
The Ironic Saga of the Broken “My Favorite Mistake” Coffee Mugs
Here's a story I've meant to write up for almost two years... some events that happened during pandemic times when I wasn't writing as...
A Workplace Culture Where “FAIL” Means First Attempt in Learning
Below is some material that I wrote, but didn't use, in my book The Mistakes That Make Us: Cultivating a Culture of Learning and...
Special Launch Price: $2.99 for the Kindle Version of “The Mistakes...
I'm happy to announce some special pre-order pricing! Just $2.99! The regular price will be $9.99.
My new book is The Mistakes That Make Us:...
Shaunté Kinch on Solving Big Problems in Manufacturing, Healthcare, and Beyond
Scroll down for how to subscribe, transcript, and more
Joining us for Episode #478 of the Lean Blog Interviews Podcast is Shaunté Kinch.
In 2022,...
Patient Frustration: Why Did I Bother Checking In Online Then?
In recent years, healthcare providers increasingly want you to do an "online check in" prior to your appointment. I can see the benefits --...
In Memoriam: Masaaki Imai, “The Father of KAIZEN™” (1930-2023)
I was saddened to learn today that Masaaki Imai passed away, as announced this week by the organization he founded, KAIZEN Institute. He was...
The First Printed “Proof” Copy of ‘The Mistakes That Make Us’...
I'm excited to have received the first "proof" copy of my new (upcoming) book, The Mistakes That Make Us: Cultivating a Culture of Learning...
What Are Mistakes? Why Do We Make Them?
The following is an excerpt from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. And this post also...
A Near Miss with Amazon’s Publishing Platform – Save Draft or...
My new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is still only in a draft state before final...
Interview With Prof. Zeynep Ton On “The Case For Good Jobs”
Joining us for Episode #477 of the Lean Blog Interviews Podcast is Zeynep Ton. She is a professor of the practice at the MIT Sloan School...
Webinar Recording: “Psychological Safety as a Foundation for Continuous Improvement”
I hope you were able to join me as I presented a free webinar as part of the KaiNexus Continuous Improvement Webinar series:
Psychological Safety...
Learning from Scheduling and Podcasting Mistakes — Owning and Improving My...
We all make mistakes! But learning from them is what matters.
It's easier to learn and improve when we can view mistakes as being caused...
