Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Interview with Keith Ingels on Developing Your People and Making Lean...
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My guest for Episode #484 of the Lean Blog Interviews Podcast is Keith Ingels, who previously...
You Don’t Have to Punish Mistakes — Choose Learning and Improvement
tl;dr: In this post, Mark argues against the conventional punitive approach to mistakes in organizations, advocating for a culture that prioritizes learning and improvement....
Happy Labor Day! Posts About Creating Better & Safer Workplaces
Reposted from last year, here are a few past blog posts on the theme of Labor Day and it's hopefully a helpful reminder to focus on safety and our obligation to employees. Let's keep up our work that aims to create better workplaces for all...
Different Types of Mistakes – Those That Are Preventable & Those...
tl;dr: In this post, Mark categorizes mistakes into two main types: those that are preventable and those that spur innovation. He elucidates how recognizing...
Critique Your Process, Not Your People
Coming next Wednesday: a new episode of the Lean Blog Interviews podcast with Keith Ingels from The Raymond Corporation.
You can listen now with a free trial or paid subscription...
Lean Whiskey #41: Should Lean be Forced? Running & Evaluating Experiments...
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In Episode 41, Mark Graban and Jamie Flinchbaugh try a couple experiments, in the spirit of continuous improvement. You'll first notice that we moved...
A Discussion with Amanda Zimmerman and Dominic Stokes on “Squishy Lean”
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My guests for Episode #483 of the Lean Blog Interviews Podcast are Amanda Zimmerman and Dominic...
Remembering and Honoring Chris Burnham, a Colleague and Friend
This is really hard to write, as I was stunned and saddened by the recent passing of a good friend and colleague, Chris Burnham....
Amazon Experiments with Displaying Star Ratings for Books and Products
tl;dr: In this post, Mark examines Amazon's experimental approach to displaying star ratings for books and products. He explores the implications of such changes...
When a CEO Falls Down on Their Gemba Visit — The...
Here is a short, insightful clip of Dr Seán Paul Teeling from his KaiNexus webinar from Tuesday.
He raises an important point -- is it always good when a...
A Quick Video Overview of “The Mistakes That Make Us”
Here's a short video that I made that talks through the chapters and main points of my new book, The Mistakes That Make Us:...
Audiobook Now Available! The Mistakes That Make Us: Cultivating a Culture...
Hey audiobook fans! The audiobook version of my book is available now!
Update: The book is now a Shingo Publication Award Recipient!
It's just over...
