Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Remembering and Honoring Chris Burnham, a Colleague and Friend
This is really hard to write, as I was stunned and saddened by the recent passing of a good friend and colleague, Chris Burnham....
Amazon Experiments with Displaying Star Ratings for Books and Products
tl;dr: In this post, Mark examines Amazon's experimental approach to displaying star ratings for books and products. He explores the implications of such changes...
When a CEO Falls Down on Their Gemba Visit — The...
Here is a short, insightful clip of Dr Seán Paul Teeling from his KaiNexus webinar from Tuesday.
He raises an important point -- is it always good when a...
A Quick Video Overview of “The Mistakes That Make Us”
Here's a short video that I made that talks through the chapters and main points of my new book, The Mistakes That Make Us:...
Audiobook Now Available! The Mistakes That Make Us: Cultivating a Culture...
Hey audiobook fans! The audiobook version of my book is available now!
It's just over five hours long, professionally produced, and read by me.
It's...
A Roundup of Recent Blog Posts and Podcasts About Mistakes: August...
Again, l've been writing some blog posts on my new book's website -- mistakesbook.com/blog.
I'm still blogging here, but you might find some of these posts...
When Life Tests You: My Attempt to Donate a Couch Was...
tl;dr: In this post, Mark recounts his frustrating experience attempting to donate a couch, only to be stymied by bureaucratic obstacles. Using this personal...
Story: When Firing an Employee Doesn’t Prevent the Repeat of the...
This post shares a story I heard at the Michigan Lean Consortium annual conference earlier this week. They've been kind about sharing ideas and...
Mistake: Traverse City Airport Thinks My New Book’s Website is, Um,...
tl;dr: In this post, Mark shares an incident where his new book's website was flagged as "inappropriate" by Traverse City Airport's Wi-Fi filter. He...
Interview with “Kata Girl Geek” Gemma Jones on Lean, Improvement, and...
Scroll down for how to subscribe, transcript, and more
My guest for Episode #482 of the Lean Blog Interviews Podcast is Gemma Jones.
Gemma is an...
Speaking Up Isn’t a Matter of Character or Courage–It’s Driven by...
tl;dr: In this post, Mark challenges the common notion that speaking up in an organization is solely a matter of individual character or courage....
New Giveaway Contest! Enter to Win a Signed Copy of “Measures...
To celebrate the 200th Amazon rating for my book, Measures of Success: React Less, Lead Better, Improve More, we're giving away three (3) signed copies.
Be...
