Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Flying Koalas & The Joy of Unexpected Learning in Australia

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During a recent visit to the Lone Pine Koala Sanctuary in Brisbane, I had a bit of an unexpected "favorite mistake" moment--not the kind...

Humility in the Skies — and at Sea Level: What Aviation...

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"The whole point about aviation safety is that you have to have the humility to understand that you are imperfect, because everybody screws up....

From Game Film to Gemba: How Chick-fil-A Studies the Work (and...

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If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...

From Noise to Knowledge: Embracing Data-Driven Leadership – Christopher R. Chapman

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Scroll down for how to subscribe, transcript, and more My guest for Episode #525 of the Lean Blog Interviews Podcast is Christopher R. Chapman. He's...

Measures Matter, but Make Sure Your Success is Real, not Fake

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This is an edited excerpt from my book, Measures of Success. Many organizations embrace the idea of setting objectives and key results (or OKRs). Where we...

Lean Coffee Talk #1 (Lean Whiskey #51): Starbucks, Honeywell, Tariffs, and...

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Listen: We would have called this Episode 51 of the Lean Whiskey podcast with Jamie Flinchbaugh and Mark Graban. Lean Whiskey is transitioning to a new...

John Willis on the Deming Journey to Profound Knowledge in IT...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #524 of the Lean Blog Interviews Podcast is John Willis, an accomplished...

Registration Open Now! Deming-Based Workshops in Toronto and Cincinnati

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From Noise to Knowledge: Executive Leadership Through Data-Driven Insight Are you making decisions based on insight--or just reacting to data? What if you could cut through...

Why Great Leaders Share Responsibility Instead of Throwing Others Under the...

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I recently witnessed a leadership moment that left me shaking my head. A CEO, standing in front of a large crowd, pointed to a...

I’m Coming to Australia and New Zealand in March and April!...

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Hi, I'm very grateful and excited that AME Australia has invited me to participate in what they call a "road show" in March and...

The Transformation at NUMMI: Isao Yoshino Reflects on Toyota’s First U.S....

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The NUMMI (New United Motor Manufacturing, Inc.) experiment remains one of the most remarkable stories in automotive history. As part of Katie Anderson's fantastic...

Enter to Win 3 Psychological Safety Themed Books

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I'm excited to announce a special giveaway for Lean Blog readers! To celebrate the impact of learning from mistakes and the importance of psychological...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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