My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the
Grey is the third consecutive hospital CEO guest on the podcast, including Gladys Bogoshi (also from South Africa) and Vance Jackson (from the U.S.). I think it's interesting to hear similar philosophies and mindsets from these leaders.
Like Gladys, Grey is going to be a keynote speaker at this year's Lean Healthcare Transformation Summit, to be held in Washington, DC on June 13 & 14. I'll be there and I hope you can join us. I'll also be teaching a pre-Summit workshop on Measures of Success that I hope you can attend.
In this episode, we talk about how he got introduced to Lean and how he leads the Lean transformation efforts, including assessing and modeling behaviors including humility and self-discipline. How is he working to change the culture to one where all people are trained to be scientific problem solvers? Grey shares that, some of their success stories, some of their challenges, and more in this conversation.
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Questions, Topics, and Links:
- Can you please introduce yourself and tell the listeners about your career in hospital management
- How did you first get introduced to Lean? — 2014
- Why Lean?
- What are your experiences with Lean at your hospital?
- Success stories?
- Challenges? Skepticism and doubting? Changing old habits? “Focus on those who are willing”
- How would you describe your role as a CEO and a leader of Lean transformation?
- Go and see… ask
open ended questions - Model “fundamental behaviors” like humility and self discipline
- How do you go about trying to change the culture?
- What's the role
for scientific thinking and training people to be problem solvers? - Who leads the Rapid Improvement Weeks?
- Go and see… ask
- What are your goals for Lean and how does that contribute to the goals of the hospital?
- How widespread
is interest in Lean in South African hospitals?- Have you been able to collaborate with Gladys as hospital CEOs?
- How would you describe your role as a CEO and a leader of Lean transformation?
- What are your goals for Lean and how does that contribute to the goals of the hospital?
- How widespread
is interest in Lean in South African hospitals?- Have you been able to collaborate with Gladys as hospital CEOs?
- What else do you plan on talking about at the Summit in DC?
More From Grey Dube:
- Slides from his presentation on Lean (PDF)
- A CEO's journey of personal transformation
- Lean in a Time of Scarcity
Thanks for listening!
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
Here is a nice article about the Lean work at Mr. Dube’s hospital:
Fewer baby deaths at Leratong Hospital: This is how they did it