KaiNexTips: Finally, a Tipping Point for Continuous Improvement?

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We tip for coffee. We tip at salons. We (somehow) tip at self-checkout kiosks now. So… why not tip for Kaizen (continuous improvement) activity?

At KaiNexus, we've been thinking a lot (especially at this time of year) about how to recognize improvement work in a way that's meaningful, modern, and maybe just a little unexpected.

Introducing KaiNexTips — a new approach that merges digital tipping with a continuous improvement culture. Is it bold? Yes. Is it backed by data, algorithms, and behavioral economics? Probably. Is it completely serious? Well… you'll have to read it and decide.

“Introducing KaiNexus Tips (KaiNexTips): The Gratuity Revolution for Continuous Improvement”

It just might change the way you recognize improvement. Or at least make you chuckle. Maybe both.

I'd love to hear what you think here or on the KaiNexus blog comments.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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