Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email.
News, articles, books, podcasts, and videos about how to make the workplace better.
As a Manitoban, I'm taking advantage of the narrow window of summer weather and taking a much-needed vacation. Regular issues of the mixtape will resume in September.
Please enjoy the top 10 most clicked links of the first half of 2024.
Psychological safety is still misunderstood as “being nice.” Why employer misunderstanding of psychological safety is hurting teams' performance.
Watch the Keynotes from the International Forum on Quality & Safety in Healthcare in London, particularly Keynote 3 – Learning to Fail with Amy Edmondson and Donald Berwick.
Air Canada was in the news for the wrong reasons in February after it was found liable for the bad advice its chatbot provides, despite blaming the chatbot for its own actions.
The PEX Network shared the Future of BPM, including adaptive BPM and learning from failure.
Here's a guide to System Inquiry – how to map out complex systems.
A very interesting case about one of the few great lean success stories – Danaher: Masterful Capital Allocation and Lean Manufacturing, Combined.
Christoph Roser breaks down the PDCA cycle very simply with Toyota Practical Problem Solving (PPS) – Introduction.
Many readers were hoping to start of the year with Three “Bad Boss” Habits to Avoid in 2024. How are you doing so far?
Dr. Wheeler details quality's Swiss Army knife in A History of the Chart for Individual Values.
The Washington Post shares an interactive breakdown of the Formula One Pit Stop process.
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