I was recently interviewed by Megan Wallin-Kirth for an article she wrote for Quality Digest. I thought she was interviewing me for a broader article about quality, but it ended up being a profile of me and my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. So I'm happy about how that turned out.
How to Use Mistakes to Improve Quality
Or, how mistakes factor into a kaizen mindset
And I might have forgotten to share this article that I wrote for Quality Digest back in September… yes, it's an intentionally provocative title, but I stand by what I wrote and I think there's a serious point to be made:
Stop Spending Money on Problem-Solving Training
Focus on psychological safety instead
Please leave a comment and let me know what you think of either article.
What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.
Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.
Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
