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Insights about improvement, innovation, and leadership…
Operational Excellence, Improvement, and Innovation
Lean for the digital-first workplace
Lean was popularized in the 80's and 90's, before the digital-first workplace. Does lean still apply today? Tom Ehrenfeld describes how lean principles can create value in the modern workplace while reviewing Matthew May's Book, What a Unicorn Knows.
Speaking of lean principles in a modern context, Larry Culp, CEO of General Electric shares his principle-based approach to lean at GE that he learned at Danaher in this wide-ranging conversation (53 minutes) with Dr. Tom Mihaljevic, CEO of Cleveland Clinic.
Empower the frontline
Lean thinkers have long understood the value of front-line empowerment, but the need for greater agility from skilled labor is greater than ever such that even McKinsey suggests front-line empowerment as a key strategy.
Creating a Culture of Improvement
How do you mend a broken culture?
Organizational culture is a hot topic these days. However, diagnosing it and developing a plan to improve it can be daunting and nebulous. Gallup shares a path forward in Diagnosing a Broken Culture – and What to Do About It.
The performance review is dying out (finally)
W. Edwards Deming was calling for the elimination of the annual performance review process over 60 years ago. Better late than never. After Apple abolished its annual performance review, then-chief talent officer Daniel Walker called those reviews the “stupidest thing American companies do.” He found them a tremendous waste of time, as there are more effective ways of relaying feedback to employees. Why the performance review is dying out at companies like Apple and Microsoft.
If you want culture change, create new stories
The stories we share shape our culture. Some narratives run deep and are passed on through generations of leaders and employees, calcifying and codifying values and behaviours. Jay Barney studied leaders who were successful in changing culture and found that they spread new stories about how senior leaders embrace new cultural behaviours in authentic and even theatrical ways. Spend 31 minutes on your commute and listen to HBR Ideacast episode 390 If You Want Culture Change, Create New Stories.
Coaching – Developing Self & Others
Evolution of Executive Coaching
There was a time when having an executive coach was a sign that you were doing something wrong. A lot has changed in the last 20 years. Now, executive coaching is a key transformational tool rather than a sign of weakness.
The case for not rationing your mental energy
We often tell ourselves that we must limit or ration our energy because we get “spent”. This leads us to make choices where we may sacrifice development in our personal lives for development in our professional lives. But what if you don't need to choose between personal or professional growth?
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