“Simply put, we cannot get to zero harm without psychological safety.” I wrote that as part of this page on the Value Capture website: Psychological Safety and its Essential Link to Continuous Improvement I’ve come to understand that psychological safety is a precondition for “implementing #Lean” or however you might say. Toyota seems to strive for (if not have) a relatively high level of psychological safety. You can’t copy Toyota tools and expect them to work the … Continue reading Psychological Safety as a Pre-Condition for Lean and Continuous Improvement