I saw an interesting post on Linkedin recently, with a list of rules for a Kaizen Event team. It’s a solid list but one point made me think — and that’s what this post is about. Hopefully you can see the image. The key “rules” shown there are: Mutual respect — work as one team Different people, experiences, ideas Be tolerant Out of the box ideas = creativity It’s the process, not the people Look … Continue reading Telling People to Be Courageous vs. Making it Safe to Speak Up