Thanks as always to Ryan McCormack for this… there's always so much good reading, listening, and viewing shared here by him!
News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership.
Healthcare – Creating Value for Patients
Managing the Most Complex Organizations on Earth – Hospitals. An Interview with Brian Golden.
Kim Barnas explains How to Sustain Operational Excellence During a Crisis.
Operational Excellence
An excellent historical treatise on the cost/quality frontier of productivity improvements.
How to bolster customer confidence through operational excellence.
Do we need innovation or operational excellence? Both.
The confusion around what Just in Time means continues.
Leading & Enabling Excellence
Our Addiction to Charismatic Leaders Needs to Stop
Celebrating Errors Creates Psychological Safety In The Workplace
Coaching – Developing Self & Others
For those who like personality assessments, Ray Dalio and Adam Grant offer up a free assessment here.
Pay attention to questions in disguise.
Books, Podcasts, Videos
Books I'm currently reading:
I'm about halfway through Noise by Daniel Kahneman. Students of Deming and continuous improvement will recognize many of the themes in this book, but Kahneman explores the psychology behind system noise and offers some interesting ideas on when and how to reduce it.
Podcasts I'm listening to:
How do some CEO's handle a crisis? The Rise and Fall of Carlos Ghosn.
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
