My guest for Episode #409 of the Lean Blog Interviews podcast is Ritsuo Shingo. I first met Mr. Shingo at the Shingo Institute Annual Conference in 2009 when my book Lean Hospitals received the publication prize that’s named after his father, Shigeo Shingo. I was also blessed to have time to speak 1×1 with Mr. Shingo, thanks to our mutual friend, the late Norman Bodek, which included discussions about the need for mistake proofing in healthcare — … Continue reading Interview With Ritsuo Shingo On The Toyota Production System And SMED (Single-Minute Exchange of Die)