Thanks as always to Ryan McCormack for this…
Healthcare — Creating Value for Patients
Another reminder that focusing on the patient and value-based care is a better approach than volumes. Sigh – when will we actually start doing this systemically in North America?
4 Healthcare Leadership styles for 2021
Operational Excellence
Does technology, the Internet of Things and Industry 4.0 mean Lean is dead? Jeffrey Liker and Raja Shembekar discuss Toyota Production System and Industry 4.0.
Much has been written about fake lean. Here's how to spot an agile faker. Very similar.
Why is it hard to buy paper towels? CNN follows WSJ in reporting that “lean manufacturing” is to blame (talk about a slow news day). In a succinct defense of lean, LEI responds and points out that surge demand, supply constraints, and hoarding are much more significant contributing factors.
Scientific thinking and seeking facts are foundational to operational excellence. Yet many mistake scientific thinking for establishing “objective truths”, or believe falsification means rendering a theory debunked with a single data point. Practicing scientific thinking involves establishing a preponderance of evidence is required to support assertions.
Excellence in anything generally requires persistence and consistency over long periods. So it's no surprise that the best manufacturing plants are “older” and practice team-based problem-solving.
Quality is alive and well in municipal government. Many more local governments have won Baldrige awards than I would have expected.
Necessity is the mother of invention. Here are some good examples of crisis-inspired innovation from 2020.
Leading & Enabling Excellence
Should all businesses adopt “start-up” values even if they aren't startups? Silicon Valley convinced everyone that they should, but innovation speak is not suitable for the entire economy.
Bureaucracy breeds in growing corporations. Can Netflix sustain its innovative culture as it grows?
The coronavirus has exposed just how flexible organizations need to be.
Coaching – Developing Self & Others
Becoming a more patient leader.
Growth mindsets are essential for leading transformations. Given the rate of change in the world, perhaps we should start developing growth mindset earlier in life. How to build a growth mindset in children.
Books, Podcasts, Videos
Covid has created trying times for all. Skip Steward reminds us How to Make The Best of Bad Circumstances on Gemba Academy podcast #337.
The Kindle edition of A Playbook for Habitual Excellence, an excellent resource about the leadership of Paul O'Neill, is available for free this week on amazon.
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