tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals that focus on patient safety and problem-solving, influenced by Toyota’s methods. These hospitals strive for a culture of openness, where incidents are reported and addressed using problem-solving techniques, aiming for continuous improvement and psychological safety. The post emphasizes the need for a Just Culture and the adoption of TeamSTEPPS and Toyota’s … Continue reading The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems, Solving Problems