I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health System: More than 75,000 Ideas and Counting! Eric writes: “Other than seeing patients, huddling with frontline caregivers is my favorite part of this job. The one constant at the huddles is that there are always more ideas coming from the team then there is time to implement, and that’s a good thing. I coach … Continue reading A Continuing Culture of Continuous Improvement at UMass Memorial Health