This past weekend, an old friend came down from Michigan to spend two days in the Dallas area. Amongst the activities and catching up, we went bowling — something I did a lot of as a kid and something my friend and I usually do when we get together. I ordered a drink — not a Lean whiskey, perhaps surprisingly — but this: “An UN-sweetened iced tea, please” That’s what I said. Not that exciting, … Continue reading Third Time’s the Charm for the Iced Tea — On Errors, Blame, and Process