Operational Excellence Mixtape: Best of 2019 – Mixtape A-Side

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Hi All – Summer in Manitoba requires part-time work, as the precious weeks of glorious weather need to be savoured and stored up for the grueling winters.  As such, I give you a summary of the most frequently clicked links from each mixtape from the first half of 2019.  Enjoy!

Best of the First Half of 2019:

Many readers checked out Anne-Marie Keown's summary of lessons in Planet Lean'sĀ How to transform a large hospital system

The SCARF model for organizational changeĀ proved interesting to many.Ā Ā 

Mixtape supporterĀ Mark Graban shares his thoughts on adopting better management system tools inĀ Being Open to Learning and Using Process Behaviour Charts

Measurement is always a hot topic among OpEx people, andĀ the brilliant article The Ethics of CountingĀ delivered many great insights.

Glenn Somerville reminded us of the need to dig deeper than “operator error” when diagnosing problems inĀ A Big Problem With Problem Solving.Ā 

Lean guru Pascal Dennis shared with usĀ The Four Levels of Visual Management, a simple but nuanced model to improve how management and staff respond to problems.Ā Ā Part TwoĀ was similarly popular.Ā 

Jamie Bonini and John Shook reminded us that lean is not a toolset but a thinking and management system inĀ Setting the Record Straight on Lean.Ā 

Tom Brodbeck opines onĀ why a new Winnipeg clinic will do little to reduce overcrowding in Emergency Departments.Ā Ā 

Quality systems need to be about more than documentation in order to actually improve quality and safety.Ā  Shobhendu Prabhakar expounds on this topic inĀ 5 Reasons Quality Failures and Safety Incidents Still Happen.

Adam Grant being his insightful self inĀ How to Deal with Jerks Without Being a Jerk.Ā Ā 

Karen Martin points out that, sometimes the best data can be found by going to see, inĀ Big Data Isn't Everything. Explore the Power of Little Data.

The standard Mixtape format will return in August.  

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Ryan McCormack
Ryan is an operational excellence professional with over 18 years experience practicing continuous improvement in healthcare, insurance, food manufacturing, and aerospace. He is an avid student of the application of Lean principles in work and life to create measurably better value.

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