My guests for Episode #333 are Jean-Marc Legentil and Marc-Olivier Legentil, father-and-son Lean consultants from Montreal, Quebec, Canada. They work together in the firm Bell-Nordic Consulting.
I've had the pleasure of meeting both of them on numerous trips to Montreal and was happy to hear they were part of the team that created the latest book in the excellent “Memory Jogger” series:
I hope you enjoy our conversation about Toyota Kata, improvement, leadership, and more.
Streaming Player:
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Questions, Topics, and Links:
- In terms of introductions, Jean-Marc – how did you first get introduced to Lean?
- Changes in vocabulary over time, more understanding
- Marc-Olivier – and you?
- “Digital native” — Lean native?
- How did you get introduced to Toyota Kata?
- What's your “elevator speech” description of Toyota Kata?
- Improvement Kata
- Coaching Kata
- Why is it better to refer to the “coachee” as an “improver” instead of a “learner?”
- The coach is also a learner too
- Why is it better to refer to the “coachee” as an “improver” instead of a “learner?”
- What is the Art of asking question described in the book?
- Ask questions with an intention
- How does TK impact an organizational CI culture?
- Does the Memory Jogger book help people get started with their TK learning and practice, or is this designed for people who have already been using TK?
- How would you compare TK to PDSA problem solving or A3s?
- Advantages? Complementary?
- A scientific approach… routines bring new behaviors
- “Knowledge is not understanding”
- Do you expect me to find the solution or know the solution?
- Telling isn't really engagement… as a coach, you don't need to know all the answers
- The book Unlearn by Barry O'Reilly
- He will be my guest in Podcast #334
- Check out the webinar he is presenting for KaiNexus in March
Video with Jean-Marc Legentil:
See Jean-Marc's videos in French and English
Thanks for listening! Merci!
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:
