My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at UMass Medical School and Chief Executive Officer of the UMass Memorial Health Care system. You might have heard Dr. Dickson speak in Episode #231 of the podcast, which was audio from the CEO panel at the 2015 Lean Healthcare Transformation Summit. In that audio, Dr. Dickson talked about the beginning of what has been quite an … Continue reading Podcast #331 – Dr. Eric Dickson, a CEO’s Perspective on Lean and Everyday Innovators