This post is a continuation of my last post that introduced the idea of using Process Behavior Charts (PBCs) for something other than time-series data (a metric or performance measure over time): Using Process Behavior Charts to Compare Organizations (Like VA Healthcare Sites) And be sure to check out my free webinar on December 18 (hosted by KaiNexus) titled: How to Use Process Behavior Charts to Improve: Case Studies In my last post, I used PBCs to compare … Continue reading Using Process Behavior Charts to Compare Knee Surgeons and Complication Rates