I was invited to give a talk at a gathering of improvement teams and Kaizen Promotion Offices within the NHS in England. It wasn’t feasible for me to attend in person… and presenting live over the internet would have meant waking up at 4 am, so we decided that I would record a ten-minute talk for their event. The video is below… and a transcript and some of their tweets follow. Updates on “Practicing Lean” … Continue reading A Ten-Minute Talk on “Practicing Lean” [Transcript] – And an Update on the Book