Lean thinkers do their best to avoid blaming individuals for systemic problems. This lesson comes also from W. Edwards Deming who was deeply influential on Toyota. It’s easier said than done. Old habits die hard. We all sometimes find ourselves thinking blaming thoughts instead of thinking about the system and how that contributes to the problem or scenario. A few years back, I had to remind myself of this when I was starting to blame … Continue reading Learning Not to Blame: Spring Training Baseball Edition