You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: “Medical Taylorism.” It’s sad and frustrating that people so often talk past each other in these different “debates” about Lean. Drs. Groopman and Hartzband seem unwilling to learn about Lean and TPS. They have just now doubled down on their assertion that Lean equals Taylorism and that it’s not appropriate for healthcare. Sigh. The NEJM just published two letters … Continue reading NEJM Authors Double Down on Their Claim That #Lean & TPS = Taylorism