I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our “Kaizen Live!” event. Yesterday was the first full day and everybody (24 attendees) will be back this morning to continue the learning and discussion. The Franciscan story and our other Kaizen experiences are documented in our Healthcare Kaizen books. I’ve been sharing quotes and key insights on Twitter, using hashtag #KaizenLive and will continue doing so today. … Continue reading #KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections