Regular readers will remember my post about the New England Journal of Medicine piece on Lean by Pamela Hartzband, M.D., and Jerome Groopman, M.D. that so badly confused Lean with top-down Taylorism. John Toussaint, M.D., the former CEO of ThedaCare and CEO of the ThedaCare Center for Healthcare Value wrote a long response that was published last week by the Health Affairs blog: The Toyota Production System: What Does It Mean, And What Does It … Continue reading Dr. John Toussaint Responds to the NEJM Piece: What Lean Really Is