Recently, I shared the famed 1980 NBC documentary, “If Japan Can, Why Can’t We?” that essentially introduced W. Edwards Deming to a mainstream Western business audience. Today, I’m going to share some highlights and thoughts from Part 1 the program (which runs 76 minutes in its entirety). Clicking of the video screenshots below should take you to the specific part of the video on YouTube’s website. After the program starts with about a minute of random … Continue reading It’s Not the Worker’s Fault – in 1980 or Today (Part 1 of “If Japan Can, Why Can’t We?”)