I’ve gone to Japan twice now with Kaizen Institute to study Lean with healthcare professionals from around the world. I first went in 2012, as a paid attendee, and I went back in 2014 as a partner and co-facilitator to teach and lead discussions during the trip. Both trips were fantastic experiences, and I’ve not only seen Japan but I’ve connected with peers from countries including Canada, Belgium, The Netherlands, Saudi Arabia (an Egyptian doctor), Denmark, Poland, Finland, … Continue reading Key Points About Kaizen from Japanese Hospitals, Going Back in December